Privacy Policy
This Privacy Policy outlines how Klemor collects, uses, and discloses personal information through its services. By using the Services, you agree to the terms. If you disagree, please refrain from accessing the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To offer our Services, we collect personal information from various sources based on your interactions with us. This information is utilized for communication, service provision, legal compliance, enforcing terms of service, and safeguarding the Services and rights.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Submitted information may include:
- Basic contact details: name, address, phone, email.
- Order details: name, billing/shipping address, payment confirmation.
- Account information: username, password, security questions.
- Shopping details: viewed items, cart content, wishlist.
- Customer support information: messages sent through the Services.
Certain features may require this information; opting out may limit access to these features.
Information We Collect through Cookies
We automatically collect "Usage Data" through technologies like cookies and pixels, capturing information about your interaction with the Services. This includes details on site and account usage, such as device and browser information, network connection specifics, and your IP address.
Information We Obtain from Third Parties
We may obtain information from third parties, including vendors like Shopify and payment processors who collect payment details. When you engage with our Site, Services, or advertisements, we or affiliated third parties may automatically collect information through tracking technologies. Any data from third parties is treated according to this Privacy Policy. We are not responsible for third-party information accuracy or policies. Refer to the "Third Party Websites and Links" section for more details.
User Control:
- Most browsers automatically accept Cookies, but you can adjust settings to remove or reject them.
- Note that blocking Cookies may impact user experience, affecting certain features and functionality.
- It may not fully prevent information sharing with third parties, including advertising partners.
How We Disclose Personal Information
- Your personal information may be disclosed to third parties in certain legitimate circumstances.
- This includes vendors performing services, business and marketing partners like Shopify, and affiliates within our corporate group.
- Disclosure may occur with your consent, for legal compliance, or in business transactions such as mergers.
- In the past 12 months, we have disclosed categories of personal information for the outlined purposes.
Note: Additional details on disclosed categories are available in the "How we Collect and Use your Personal Information" and "How we Disclose Personal Information" sections.
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Category |
Categories of Recipients |
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We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.
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Category of Personal Information |
Categories of Recipients |
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Identifiers such as basic contact details and certain order and account information |
Business and marketing partners |
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Commercial information such as records of products or services purchased and shopping information |
Business and marketing partners |
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Internet or other similar network activity, such as Usage Data |
Business and marketing partners |
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Your Rights and Choices
- Depending on your location, you may have rights related to your personal information, including access, deletion, and correction.
- Rights extend to opting out of "sale" or "sharing" for targeted advertising purposes, limiting sensitive information use, and restricting processing.
- You can withdraw consent and manage communication preferences, opting out of promotional emails while still receiving essential communications.
- Exercise these rights on our Site or by contacting us; we won't discriminate against you for exercising them.
- Verification may be required; authorized agents need proof of authorization. Responses will align with applicable laws.
- We may use Shopify's ad services; restrict its use via https://privacy.shopify.com/en.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@klemor.in or contact us at Basement Floor, 13A/UA, Block UA, Jawahar Nagar City,, 110007 New Delhi DL, India.
